“When you don’t even acknowledge the sacrifice or the death, then it’s like you don’t even care.”

The mothers of military service members killed in Iraq and Afghanistan called President Donald Trump’s delayed response to the deaths of U.S. soldiers in Niger an abdication of his first duty as commander in chief to recognize the sacrifices of the troops and their families.

“All the families want to know is that their loved ones mattered, that their life mattered. When you don’t even acknowledge the sacrifice or the death, then it’s like you don’t even care,” Karen Meredith said on Tuesday. Meredith’s son, Army 1st Lt. Ken Ballard, died in Iraq on Memorial Day 2004.

“I don’t know what’s more important of a job as the commander in chief than to acknowledge the sacrifice of one of his military members,” Meredith added.

Meredith, who is active in the progressive veterans advocacy group, VoteVets, recalled receiving a letter from then-President George W. Bush and then-Defense Secretary Donald Rumsfeld when her son was killed.

Bush’s note was a “little bit informal,” which she did not like, Meredith said. He addressed her by her first name, rather than as “Ms. Meredith.”

“But at least he sent something ― unlike the current president,” she said.

The grieving families of slain service members receive many letters from the military and gestures of support from the community of Gold Star families, according to Meredith.

“So nobody’s sitting around waiting for letters from the president, but the president shouldn’t be the last one to write or to contact the family,” she said.

Most Gold Star families expect a timely letter but not a phone call from the president, according to Stephanie Fisher, whose son, Army Staff Sgt. Thomas Fogerty, was killed in Afghanistan in February 2012. Fisher said she received a letter from then-President Barack Obama within a week’s time.

The families of those who died while serving in elite military units are more likely to receive a phone call, said Fisher, who is also active in VoteVets.

“It appeared from Trump’s comments that he had not even reached out to the families of our Green Berets ― and these are our elite special forces,” Fisher said. “You would think that Trump would have the families on the phone to thank the families and say, ‘I’m really sorry.’”

Trump was criticized on Monday when he claimed that most previous presidents, including Obama, did not make phone calls to the families of troops killed in action. In fact, Obama called, wrote and met with many Gold Star families and frequently visited wounded and disabled veterans at Walter Reed Medical Center.

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